What your customers are trying to do
Clients choosing a salon and booking treatments want to book a treatment.
A salon website usually has to handle booking with service and staff choice, gift vouchers, a gallery of recent work and retail product sales.
Booking with service and staff choice: clients want to choose the treatment and the person in one go.
Gift vouchers: treatments are popular gifts.
A gallery of recent work: clients look at results before they book someone new.
Retail product sales: clients can reorder products they use between visits.