What your customers are trying to do
Employees and employers dealing with workplace disputes want to book a consultation.
A employment law firm website usually has to handle consultation booking, dispute intake forms and guides for employers.
Consultation booking: workplace disputes often have short time limits. Ask whether the visitor is an employee or employer so they reach the right lawyer.
Dispute intake forms: dates and documents help assess the matter. Ask for key dates, such as a dismissal date, and allow document upload.
Guides for employers: employers want practical guidance on obligations. Keep guides general, dated and clearly not legal advice.