What your customers are trying to do
Expectant parents choosing their care want to make an enquiry or book a consult.
A private midwifery practice website usually has to handle initial consultation booking, pregnancy history forms and care option guides.
Initial consultation booking: parents want to meet their midwife before committing. Ask for the expected due date so availability can be checked early.
Pregnancy history forms: history collected early helps plan care. Handle pregnancy and health history as sensitive information.
Care option guides: parents compare models of care carefully. Explain the care options offered and what each includes, without outcome claims.