What your customers are trying to do
People planning to visit, study, work or settle in Australia want to book a consultation.
A migration agent website usually has to handle consultation booking across time zones, eligibility questionnaires and document checklists.
Consultation booking across time zones: many clients are overseas. Show times in the visitor's time zone and offer video consultations.
Eligibility questionnaires: basic details show which visa pathways to discuss. Keep questions general and say that the questionnaire is not an assessment.
Document checklists: clients need to gather documents early. Link to official government information for current requirements.