What your customers are trying to do
Pet owners want to book a service.
A pet services business website usually has to handle online booking for appointments or stays, pet details before the first visit and areas you cover for mobile services.
Online booking for appointments or stays: owners plan grooming and boarding around their own schedules.
Pet details before the first visit: temperament, health and vaccination details are needed before you take a pet in.
Areas you cover for mobile services: mobile groomers and walkers need clear coverage.