What your customers are trying to do
Owners corporations and lot owners want to request a management proposal.
A strata manager website usually has to handle management proposal requests, owner portal access and guides for committees.
Management proposal requests: committees compare managers on proposals. Ask for number of lots, building type and current arrangements.
Owner portal access: owners look for levies, minutes and documents. Link clearly to your strata software's owner portal.
Guides for committees: committees need clear information about changing managers. Explain general steps, dated and kept general.