What your customers expect
Travellers and workers needing a convenient room want to check availability and book.
Reviews and testimonials put real customer feedback where visitors make decisions.
Recent guest reviews is a common requirement for motels. Travellers compare motels quickly on reviews.
Travellers and workers needing a convenient room want to check availability and book.
Reviews and testimonials put real customer feedback where visitors make decisions.
Show recent reviews and their source.
The standard fields cover what a motel needs, so keep the form short.
Display reviews from your review platform with a widget or feed.
Curate a small set of testimonials in the CMS with permission from each customer.
Review collection happens in your review platform; the website displays what is published there.
Looks for social proof near a decision point
Recent reviews appear near booking, quote and checkout buttons.
Checks the source
Reviews show where they came from and when.
| Field | Why it is needed |
|---|---|
| None | Reviews are displayed, not collected, on these pages. |
Where the website hands over: Review collection happens in your review platform; the website displays what is published there.
Travellers compare motels quickly on reviews. Reviews and testimonials put real customer feedback where visitors make decisions.
Health practitioner advertising has specific rules about testimonials. Ahpra provides guidance and a testimonials tool; check it before adding reviews to a practice site.[1]
A mix that reflects real feedback is more believable than a perfect wall.
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