The tool for this setup
Bookings run through Acuity Scheduling, placed on the page with the Squarespace scheduling block. Source: Scheduling blocks (Squarespace Help Center).
A service business on Squarespace wants clients to book appointments without leaving the site.
Bookings run through Acuity Scheduling, placed on the page with the Squarespace scheduling block. Source: Scheduling blocks (Squarespace Help Center).
Add a scheduling block to the booking page. It shows your Acuity scheduling page, so visitors book without leaving the site. Source: Scheduling blocks (Squarespace Help Center).
A booking page, and a book button on each service page.
The information clients need before they book, on the booking page.
A fallback contact route for clients who would rather call or email.
A check of the embedded scheduler on mobile.
Acuity receives the appointment booking through the scheduling block. Check the connected Acuity setup for the messages and booking changes you want to offer. Source: Scheduling blocks (Squarespace Help Center).
Chooses the service or appointment type
Each service shows its length and what it includes before a time is picked.
Picks a staff member or any available
Only offer a choice of person when it changes the booking for the visitor.
Selects an available time
Availability comes from the real calendar so double bookings cannot happen.
Enters contact details and confirms
Ask only for what the appointment needs; extra fields reduce completed bookings.
Receives a confirmation
Show the booking on screen and send the same details by email or SMS.
| Field | Why it is needed |
|---|---|
| Name | Identifies the person on the day. |
| Mobile number | Needed for reminders and changes. |
| Email address | Carries the confirmation and any preparation notes. |
Where the website hands over: Acuity receives the appointment booking through the scheduling block. Check the connected Acuity setup for the messages and booking changes you want to offer. Source: Scheduling blocks (Squarespace Help Center).
Yes. The scheduling block needs an Acuity subscription, either attached to your Squarespace site or standalone. The legacy free Acuity plan does not support embedded schedulers.[1]
Reminders, rescheduling and syncing bookings with staff calendars happen after the website and are handled by Clever Ops.
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