Who needs it
It comes up most for restaurants.
Table reservations: how it should work on your website
Table reservations let diners pick a date, time and party size and confirm a table without calling.
Ways to build it
Embed the reservation widget from the system you use to manage tables.
Link to your reservation page from every page header on mobile.
Where the website stops
The website hands over once the reservation system accepts the booking.
The visitor journey
Step by step, and what the website must do
- 1
Chooses date, time and party size
Only bookable times are shown, based on your seating plan.
- 2
Adds a note such as dietary needs or an occasion
Notes are passed to the venue with the booking.
- 3
Enters contact details
Mobile number is required so the venue can confirm or follow up.
- 4
Receives confirmation
Confirmation includes cancellation terms and how to change the booking.
Information to collect
| Field | Why it is needed |
|---|---|
| Name and party size | Needed to hold the right table. |
| Mobile number | Used for confirmations and late-running messages. |
Where the website hands over: The website hands over once the reservation system accepts the booking.
FAQ
Frequently asked questions
Can bookings be limited for busy nights?
Reservation systems usually control which times are offered. The website shows whatever the system makes available.
Do we need a deposit for large groups?
That is a policy choice. If your reservation system supports deposits, the website can make the rule clear before the diner books.
Where should the booking button go?
In the header on every page and on the menu page, because diners often decide while reading the menu.
Related pages
How we work together
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