Website Redesign for home care providers

A home care provider is replacing its website, including its service, area, enquiry and recruitment pages.

What this work involves

Inventory the services offered and give each a clear place in the new structure. Families want to understand the options before they enquire.

Carry over the areas serviced, with a suburb check before the enquiry form. Support depends on where the person lives.

Rebuild the enquiry journey for adults arranging care: what support is needed, where, and what happens next. Families want to talk through options before starting.

Carry over care worker recruitment pages, showing the areas and shift patterns for each role. Applicants need to find roles that match where and when they can work.

Plan redirects for retired pages. Old links from referrers, families and search results keep reaching a useful page.

What to have ready

Access to the current site, domain and hosting.

Analytics or Search Console access, if available.

The services you offer and the areas you cover.

If you deliver Support at Home services, your current prices for them.

Current open roles, with their areas and shift patterns.

Requirements to check for this work

Australia. Who this covers: Registered providers delivering Support at Home services. Applies to: Prices for Support at Home services. Support at Home providers are instructed to publish the prices they most frequently charge for their services on My Aged Care and on their own website, and to keep those prices current. Source: Prices for Support at Home participants (Department of Health, Disability and Ageing). Version: Current Department page read 2026-10-10, Price transparency section. Checked: 2026-10-10.

What's included

What the work covers

Each item below is scoped for aged care businesses, with the reason it matters.

Deliverables and why each matters
Deliverable	Why it matters
Audit of the current site	Lists service, area, enquiry and recruitment pages before anything moves.
New structure and design	Gives services, areas, enquiries and recruitment their own clear paths.
Content migration	Moves the content worth keeping and rewrites what is out of date.
Redirect plan	Maps every old URL to its new home so links and search visibility carry over.
Launch checks	Tests the suburb check and the enquiry form before launch.

FAQ

Frequently asked questions

What does Website Redesign involve for a home care provider?

Inventory the services offered and give each a clear place in the new structure. Carry over the areas serviced, with a suburb check before the enquiry form. Rebuild the enquiry journey for adults arranging care: what support is needed, where, and what happens next. Carry over care worker recruitment pages, showing the areas and shift patterns for each role. Plan redirects for retired pages.

Will a redesign hurt our Google rankings?

It can if old URLs are not redirected. Google's site move guidance is to map old URLs to new ones and use permanent redirects, so a redirect plan is a standard part of the redesign.[1]

Can we keep our current platform?

Yes, if it still suits you. A redesign can keep the platform or move to a new one; we recommend based on how you need to manage the site.

Website design for aged care providers Website Redesign Website Design for home care providers Home care enquiries for home care providers Service area checker for home care providers Job listings and applications for home care providers Website Redesign for aged care providers Redesign the website or rebuild it?

How we work together