What this work involves
Plan one page for each visa subclass the practice handles, named and numbered the way the Department of Home Affairs names it. Using the Department's names and numbers makes each page easy to check against the official source.
Set a review cycle so each subclass page is checked when the Department changes a program, and show the date it was last reviewed. Visa programs change, and an out-of-date page can mislead the people relying on it.
Write titles and descriptions for each subclass page without outcome or approval language. Search results should describe the help on offer, not promise a visa decision.
Show consultation times in the visitor's time zone and offer video consultations. Clients joining from overseas need to see appointment times in their own time zone.