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Copywriting for non-profits and charities

Website copywriting turns what you know about your business into clear pages that answer customer questions and lead to the next step. For non-profits and charities, that means getting program and impact pages, donation options and volunteer information right, because supporters, volunteers and people who need help want to donate, volunteer or get help without hunting for information.

What your customers are trying to do

Supporters, volunteers and people who need help want to donate, volunteer or get help.

A non-profit website usually has to handle online donations, including regular giving, fundraising event tickets, supporter updates and volunteer and staff applications.

Online donations, including regular giving: supporters give more readily when donating takes a minute.

Fundraising event tickets: events need tickets, capacity limits and attendee details.

Supporter updates: updates keep supporters connected between appeals.

Volunteer and staff applications: a single place for roles makes recruiting volunteers easier.

What to have ready

Notes, brochures or emails where you already explain your services well.

The questions customers ask most often.

Any wording you must use or avoid.

What's included

What the work covers

Each item below is scoped for non-profit businesses, with the reason it matters.

Deliverables and why each matters
DeliverableWhy it matters
Messaging and page planSets out what each page must say, and in what order, before anything is written.
Service or product page copyClear copy for each service or product, written the way customers describe what they need.
Calls to action and form copyButtons, form labels and confirmation messages that make the next step obvious.
Headings and search metadataTitles, headings and descriptions that match real searches without stuffing keywords.
About and trust contentAbout, team and process pages that show who customers will deal with.
FAQ

Frequently asked questions

What does Copywriting involve for a non-profit?

Website copywriting turns what you know about your business into clear pages that answer customer questions and lead to the next step. For a non-profit, the work centres on program and impact pages, donation options and volunteer information.

Do we need to write anything ourselves?

You provide the knowledge and we do the writing. A short interview and your existing material are usually enough to start.

Will the copy sound like us?

We agree the tone at the start, and you review every page before it goes live.

How we work together

Two ways to get started

Website Subscription

Your website, fully managed — no big upfront cost.

We design, build, host, maintain and keep improving your site for one simple monthly fee.

  • Custom-designed & built for your brand
  • Hosting, security & maintenance included
  • Ongoing edits & content updates
  • Continuous SEO & performance improvements
  • Scale up or down as you grow

Fixed Project

A one-off custom build you own outright.

A defined scope and a single fixed quote — delivered once, and yours to keep.

  • Bespoke design & development
  • Defined scope & timeline
  • You own the website & code
  • Optional care plan after launch
  • Custom-quoted to your needs

Ready to get started?

Get a free, no-obligation quote for your project. We respond within 24 hours.