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Website Maintenance for non-profits and charities

Website maintenance keeps a site secure, working and current after launch, so problems are caught before customers notice them. For non-profits and charities, that means getting program and impact pages, donation options and volunteer information right, because supporters, volunteers and people who need help want to donate, volunteer or get help without hunting for information.

What your customers are trying to do

Supporters, volunteers and people who need help want to donate, volunteer or get help.

A non-profit website usually has to handle online donations, including regular giving, fundraising event tickets, supporter updates and volunteer and staff applications.

Online donations, including regular giving: supporters give more readily when donating takes a minute.

Fundraising event tickets: events need tickets, capacity limits and attendee details.

Supporter updates: updates keep supporters connected between appeals.

Volunteer and staff applications: a single place for roles makes recruiting volunteers easier.

What to have ready

Admin access to the site and hosting.

A list of who can request changes.

Any third-party tools connected to the site.

What's included

What the work covers

Each item below is scoped for non-profit businesses, with the reason it matters.

Deliverables and why each matters
DeliverableWhy it matters
Updates and security patchesKeeps the platform, plugins and dependencies current to close known security holes.
Backups and restore testingRegular backups, with restores tested so they work when needed.
Uptime and form monitoringChecks that the site is up and that forms still deliver.
Content and small changesHandles text, image and page updates so the site stays accurate.
Monthly health summaryA short report on updates, issues found and anything that needs a decision.
FAQ

Frequently asked questions

What does Website Maintenance involve for a non-profit?

Website maintenance keeps a site secure, working and current after launch, so problems are caught before customers notice them. For a non-profit, the work centres on program and impact pages, donation options and volunteer information.

What happens if the site goes down?

Monitoring alerts us so we can investigate and restore it. Response times are agreed as part of the plan.

Does a simple site need maintenance?

Even simple sites rely on hosting, certificates and software that change. Light maintenance catches issues before customers do.

How we work together

Two ways to get started

Website Subscription

Your website, fully managed — no big upfront cost.

We design, build, host, maintain and keep improving your site for one simple monthly fee.

  • Custom-designed & built for your brand
  • Hosting, security & maintenance included
  • Ongoing edits & content updates
  • Continuous SEO & performance improvements
  • Scale up or down as you grow

Fixed Project

A one-off custom build you own outright.

A defined scope and a single fixed quote — delivered once, and yours to keep.

  • Bespoke design & development
  • Defined scope & timeline
  • You own the website & code
  • Optional care plan after launch
  • Custom-quoted to your needs

Ready to get started?

Get a free, no-obligation quote for your project. We respond within 24 hours.