Website Design for occupational therapy practices

Website design plans and builds a site around how your customers choose and contact you, from the page structure to the details that build trust. For occupational therapy practices, that means getting services by age and need, referral information and funding options right, because clients, families and referrers looking for therapy support want to make a referral or book without hunting for information.

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What your customers are trying to do

Clients, families and referrers looking for therapy support want to make a referral or book.

A occupational therapy practice website usually has to handle initial appointment booking, referral and intake forms and information for referrers.

Initial appointment booking: families and clients want to secure a first appointment quickly. Offer clinic, home or school visit options where the practice provides them.

Referral and intake forms: referrers and families need a simple way to send details. Accept referrals from families and professionals, with funding details where relevant.

Information for referrers: referrers want a quick summary of services and how to refer. Summarise services, wait times and the referral process on one page.

What to have ready

A list of your services and the ones you most want to grow.

Photos you are happy to use, or a plan for taking them.

Details of any booking, quote or payment system you already use.

Your own check of claims and testimonials against Ahpra advertising guidance.

What's included

What the work covers

Each item below is scoped for healthcare businesses, with the reason it matters.

Deliverables and why each matters
Deliverable	Why it matters
Sitemap and page plan	Puts services and booking at the centre of the structure.
Design for trust	Uses credentials and plain information rather than claims that advertising rules restrict.
Booking, quote or enquiry integration	Embeds or links your booking system so people can book from any page.
Mobile-first build	Built for phones first, because many customers will find and contact you from a phone.
Search-ready launch	Launches with page titles, descriptions and a sitemap so search engines can understand the site.
Accessibility basics	Checks colour contrast, headings and form labels against WCAG 2.2.

FAQ

Frequently asked questions

What does Website Design involve for a occupational therapy practice?

Website design plans and builds a site around how your customers choose and contact you, from the page structure to the details that build trust. For a occupational therapy practice, the work centres on services by age and need, referral information and funding options.

Can we update the site ourselves?

Yes. The site can be set up so your team edits everyday content, with larger changes handled for you.

Do you design for accessibility?

Yes. Designs are checked against the Web Content Accessibility Guidelines published by the W3C.[1]

Are there advertising rules for occupational therapy practices?

Yes. Health practitioner advertising is regulated, and Ahpra publishes guidelines and tools, including guidance on testimonials. Check website claims against that guidance; this page does not give legal advice.[2]

Website design for healthcare practices Website Design Initial appointment booking Referral and intake forms Information for referrers

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