What your customers expect
Businesses and individuals sending items want to get a quote or book a pickup.
A quote request collects the details you need to price a job, so the first reply can be a price or a clear next step.
Quote requests for courier businesses
Delivery quotes is a common requirement for courier businesses. Size, weight and urgency set the price.
What it must handle for courier businesses
Ask for pickup and drop-off suburbs, size and timeframe.
What to collect
On top of the basics, a courier business usually needs site access notes (parking, stairs or pets change how long a job takes) and company and volume or quantity (trade pricing depends on quantity and account details).
Ways to build it
A multi-step form built into the site, with conditional questions by job type.
A form tool embedded in the site when you already use one for other forms.
Where the website stops
The website hands over when the request reaches your inbox or CRM with every field intact.
The visitor journey
Step by step, and what the website must do
- 1
Chooses the type of job
The form changes with the job type so only relevant questions appear.
- 2
Describes the job and adds photos or files
Uploads work on a phone and accept common image formats.
- 3
Gives location and timing
Location is checked against your area before the form is submitted.
- 4
Leaves contact details
Contact fields come last, once the visitor has invested in the request.
- 5
Sees what happens next
The confirmation says when and how you will respond.
Information to collect
| Field | Why it is needed |
|---|---|
| Job type | Routes the request and decides which questions follow. |
| Job description | The basis of the quote. |
| Suburb or postcode | Confirms coverage and travel. |
| Name, phone and email | So you can reply in the way the visitor prefers. |
| Site access notes | Parking, stairs or pets change how long a job takes. |
| Company and volume or quantity | Trade pricing depends on quantity and account details. |
Where the website hands over: The website hands over when the request reaches your inbox or CRM with every field intact.
FAQ
Frequently asked questions
Do courier businesses need quote requests?
Size, weight and urgency set the price. A quote request collects the details you need to price a job, so the first reply can be a price or a clear next step.
How long should a quote form be?
As long as it needs to be to price the job and no longer. Splitting it into short steps makes a longer form feel lighter.
Should we ask for a budget?
For larger jobs, a budget range helps you respond realistically. Offer ranges rather than an open number field.
How we work together
Two ways to get started
Website Subscription
Your website, fully managed — no big upfront cost.
We design, build, host, maintain and keep improving your site for one simple monthly fee.
- Custom-designed & built for your brand
- Hosting, security & maintenance included
- Ongoing edits & content updates
- Continuous SEO & performance improvements
- Scale up or down as you grow
Fixed Project
A one-off custom build you own outright.
A defined scope and a single fixed quote — delivered once, and yours to keep.
- Bespoke design & development
- Defined scope & timeline
- You own the website & code
- Optional care plan after launch
- Custom-quoted to your needs
Ready to get started?
Get a free, no-obligation quote for your project. We respond within 24 hours.