Who needs it
It comes up most for aged care providers, childcare centres and schools and education providers.
Enrolment enquiries: how it should work on your website
Enrolment enquiries give families a clear path from first visit to tour booking or waitlist.
Ways to build it
Embed the enquiry or waitlist form from your enrolment system.
Use a site form that delivers to the admissions inbox or CRM, with tour booking alongside it.
Where the website stops
The website hands over when the enquiry or waitlist entry reaches your enrolment system or admissions team.
The visitor journey
Step by step, and what the website must do
- 1
Reads programs, ages and key dates
Each program states who it is for and the next intake.
- 2
Books a tour or open day
Tour times can be picked online rather than requested by email.
- 3
Joins a waitlist or starts an application
The site explains what happens after the enquiry and how long it usually takes.
Information to collect
| Field | Why it is needed |
|---|---|
| Parent or carer name and contact details | The person you will speak to. |
| Child or student age and intended start | Determines the program and intake. |
Where the website hands over: The website hands over when the enquiry or waitlist entry reaches your enrolment system or admissions team.
FAQ
Frequently asked questions
Should we publish waitlist times?
Where you can give a realistic range, it helps families plan. If it varies a lot, explain what affects it.
Do families expect to book tours online?
Many do, especially working parents who research in the evening. Offering set tour times avoids email back-and-forth.
What should the confirmation say?
What happens next, who will contact them and roughly when.
Beyond the website
Following up families after tours and keeping waitlists moving happens after the website and is handled by Clever Ops.
Business automation solutions (Clever Ops)How we work together
Two ways to get started
Website Subscription
Your website, fully managed — no big upfront cost.
We design, build, host, maintain and keep improving your site for one simple monthly fee.
- Custom-designed & built for your brand
- Hosting, security & maintenance included
- Ongoing edits & content updates
- Continuous SEO & performance improvements
- Scale up or down as you grow
Fixed Project
A one-off custom build you own outright.
A defined scope and a single fixed quote — delivered once, and yours to keep.
- Bespoke design & development
- Defined scope & timeline
- You own the website & code
- Optional care plan after launch
- Custom-quoted to your needs
Ready to get started?
Get a free, no-obligation quote for your project. We respond within 24 hours.