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Enrolment enquiries for registered training organisations

Course enquiries and enrolment is a common requirement for registered training organisations. Students compare courses and dates before enrolling.

What your customers expect

Students and employers looking for accredited training want to enrol or enquire.

Enrolment enquiries give families a clear path from first visit to tour booking or waitlist.

What it must handle for registered training organisations

Keep each course page aligned with the information you are required to publish.

What to collect

The standard fields cover what a registered training organisation needs, so keep the form short.

Ways to build it

Embed the enquiry or waitlist form from your enrolment system.

Use a site form that delivers to the admissions inbox or CRM, with tour booking alongside it.

Where the website stops

The website hands over when the enquiry or waitlist entry reaches your enrolment system or admissions team.

The visitor journey

Step by step, and what the website must do

  1. 1

    Reads programs, ages and key dates

    Each program states who it is for and the next intake.

  2. 2

    Books a tour or open day

    Tour times can be picked online rather than requested by email.

  3. 3

    Joins a waitlist or starts an application

    The site explains what happens after the enquiry and how long it usually takes.

Information to collect

Form fields and why each is needed
FieldWhy it is needed
Parent or carer name and contact detailsThe person you will speak to.
Child or student age and intended startDetermines the program and intake.

Where the website hands over: The website hands over when the enquiry or waitlist entry reaches your enrolment system or admissions team.

FAQ

Frequently asked questions

Do registered training organisations need enrolment enquiries?

Students compare courses and dates before enrolling. Enrolment enquiries give families a clear path from first visit to tour booking or waitlist.

Should we publish waitlist times?

Where you can give a realistic range, it helps families plan. If it varies a lot, explain what affects it.

Do families expect to book tours online?

Many do, especially working parents who research in the evening. Offering set tour times avoids email back-and-forth.

How we work together

Two ways to get started

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Fixed Project

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A defined scope and a single fixed quote — delivered once, and yours to keep.

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